Refund Policy

1. Introduction

Welcome to shebabondhu.com . This Refund Policy explains the terms and conditions regarding refunds for paid services provided through our business directory platform.

By purchasing any paid service, including premium listings, subscriptions, advertising packages, or promotional features, you agree to the terms outlined in this policy.

2. Services Covered Under This Policy

This Refund Policy applies to payments made for services such as:

• Premium Business Listings
• Featured Business Placement
• Business Profile Promotion
• Advertising Packages
• Subscription Plans
• Verification or additional business services
• Any other paid features offered by [Website Name]

3. General Refund Conditions

Refund requests may be considered under certain circumstances, including:

• Payment was completed due to a technical error.
• The purchased service was not delivered as described.
• Duplicate payment occurred accidentally.
• A valid request is submitted within the applicable refund period.

4. Non-Refundable Services

The following payments are generally non-refundable:

• Services that have already been activated or delivered.
• Business listing setup or profile customization after completion.
• Advertising campaigns that have already started.
• Promotional services where visibility or placement has already been provided.
• Subscription fees after significant usage of paid features.

5. Refund Request Process

To request a refund, users must contact our support team with:

• Registered email address
• Business/account information
• Payment transaction details
• Reason for requesting a refund
• Relevant supporting information

Refund requests should be submitted through our official support channels.

6. Refund Processing Time

Once a refund request is approved, processing time may vary depending on the payment method and financial service provider.

Approved refunds are generally processed within 7-14 business days.

7. Subscription Cancellation

Users may cancel their subscription at any time. Cancellation will prevent future billing but will not automatically refund previous payments.

Access to paid features may continue until the end of the current billing period unless otherwise specified.

8. Failed or Duplicate Payments

If a payment is deducted but the service is not activated due to a technical issue, users should contact support with transaction details.

Duplicate payments caused by technical errors may be reviewed and refunded after verification.

9. Changes to This Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will become effective once published on this page.

10. Contact Us

For refund-related questions or assistance, please contact:

Email: hello@shebabondhu.com
Website: shebabondhu.com
Address: 60 Feet, Agargaon, Dhaka